Privacy Policy

This Privacy Policy (“Policy”) explains how Linvex Solutions SMC (Private) Limited, a single-member company incorporated and registered under the Companies Act, 2017 with the Securities and Exchange Commission of Pakistan (“Company”, “we”, “us”, or “our”), collects, uses, stores, and protects personal information submitted through its educational brand Linvex Institute and its website at https://linvexinstitute.com (the “Website”).

This Policy applies to all visitors and prospective students who interact with the Website. It should be read together with our Terms and Conditions. By using the Website or submitting any information through it, you confirm that you have read and understood this Policy.

We collect the following categories of information:

2.1 Information You Provide Directly

When you submit a registration of interest form, contact us by email, or otherwise communicate with us, we may collect:

• Full name
• Email address
• Phone number (including WhatsApp number where provided)
• City of residence
• Educational background or current institution (where relevant to programme enquiries)
• Programme or course of interest
• Any additional information you choose to share in your message

2.2 Information Collected Automatically

When you visit the Website, we may automatically collect certain technical information, including:

• IP address and approximate location derived from it
• Browser type and version
• Device type and operating system
• Pages viewed, time spent on pages, and referring URL
• Date and time of visit

2.3 Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to operate the site and to understand how visitors use it. These may include first-party cookies set by our own systems and third-party cookies set by analytics, advertising, and form-submission providers (including Meta Pixel, Google Analytics, and similar services). You may disable cookies through your browser settings; however, doing so may affect the functionality of the Website.

We use the information collected for the following purposes:

• To respond to your registration of interest, enquiry, or request for information
• To contact you regarding programmes, intake schedules, and enrolment processes via email, phone, or WhatsApp
• To assess your eligibility for our programmes
• To send you administrative communications related to your enquiry or enrolment
• To improve the Website, our programmes, and our services
• To measure the effectiveness of our marketing campaigns
• To comply with our legal and regulatory obligations under the laws of Pakistan

We do not use your information for automated decision-making that produces legal or similarly significant effects on you.

By submitting your information through the Website, you consent to being contacted by the Company for the purposes described in Clause 3 above. This may include occasional marketing messages about new cohorts, programmes, scholarships, or related offerings.

You may withdraw your consent to marketing communications at any time by replying “STOP” to any WhatsApp or SMS message, clicking the unsubscribe link in any marketing email, or contacting us at hello@linvexinstitute.com. Withdrawal of marketing consent will not affect communications strictly necessary to process your active enquiry or enrolment.

We process personal information on the following bases:

• Your consent, given when you voluntarily submit information through the Website
• Performance of a contract or steps taken at your request prior to entering into a contract (such as discussing enrolment)
• Our legitimate interests in operating and improving the Website and our educational services, provided these interests are not overridden by your rights
• Compliance with our legal obligations under the laws of Pakistan

We do not sell your personal information. We may share your information only in the following limited circumstances:

6.1 Service Providers

We share information with trusted third-party service providers that support our operations, including:

• Customer relationship management (CRM) and email marketing platforms
• Cloud hosting and database providers
• Analytics and advertising platforms (including Meta and Google)
• Communication tools (including WhatsApp Business and email services)

These providers are contractually bound to use your information only for the purposes for which we engage them and to maintain appropriate security.

6.2 Within Our Group

Linvex Institute operates as a brand of Linvex Solutions SMC (Private) Limited. Information may be shared internally between teams (including admissions, instruction, and operations) on a need-to-know basis to deliver our services.

6.3 Legal Disclosures

We may disclose your information where required by law, court order, or by a competent regulatory authority in Pakistan, or where necessary to protect our legal rights, prevent fraud, or ensure the safety of any person.

Some of our service providers (including cloud hosting, analytics, and communication tools) operate servers outside Pakistan. By submitting your information through the Website, you acknowledge and consent to your information being transferred to and processed in jurisdictions outside Pakistan. Where transfers occur, we take reasonable steps to ensure that your information is handled in accordance with this Policy.

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by law. Indicative retention periods:

• Registration of interest data: up to 24 months from last contact
• Enrolment and student records: for the duration of the programme and up to 7 years thereafter, in line with general record-keeping practice
• Marketing consent records: for the duration of your consent and up to 24 months after withdrawal
• Website analytics data: typically retained by our analytics providers for up to 26 months in aggregated form

When retention is no longer required, information is securely deleted or anonymised.

Subject to applicable law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and operational retention requirements
• Withdraw consent to processing where processing is based on your consent
• Object to processing carried out on the basis of our legitimate interests
• Request that we restrict the processing of your information in certain circumstances

To exercise any of these rights, please contact us at hello@linvexinstitute.com. We will respond to your request within thirty (30) days. We may require you to verify your identity before acting on any request.

This Website is intended for use by individuals aged 16 and above. We do not knowingly collect personal information from children under the age of 16. Individuals aged 16 to 17 must obtain the consent of a parent or legal guardian before submitting any personal information.

If we become aware that we have inadvertently collected personal information from a child under 16, we will delete that information without undue delay. Parents or guardians who believe their child has provided information to us may contact us at hello@linvexinstitute.com.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encryption in transit (HTTPS), restricted internal access, and use of reputable third-party providers.

However, no method of transmission over the internet or method of electronic storage is fully secure. We cannot guarantee absolute security and you provide your information at your own risk.

The Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

We may update this Policy from time to time to reflect changes in our practices, our services, or applicable law. The updated Policy will be posted on this page with a revised effective date. We encourage you to review this Policy periodically. Your continued use of the Website after any changes constitutes acceptance of the revised Policy.

This Policy is governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts of Lahore, Pakistan.

For any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us at:

By using this Website, you confirm that you have read, understood, and consented to the practices described in this Privacy Policy.

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